Shipping & Returns

Processing Times:

• All orders are processed within 1-3 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order has shipped.

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Domestic Shipping:

• Standard Shipping: 3-7 business days.

• Expedited Shipping: 2-3 business days (available at checkout).

• Free Shipping: Orders $150+ (U.S. only).

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International Shipping: 

• We ship to select international destinations. Delivery times vary by country (typically 7-21 business days).

• International customers are responsible for custom fees, duties, and taxes.

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Order Tracking:

• Once your order ships, you will receive an email with your tracking number.

• You can also track your order here.

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Lost or Stolen Packages:

• Six13 is not responsible for packages lost or stolen after confirmed delivery by carrier.

• If this occurs, please contact the shipping carrier directly.

We want you to love your Six13 pieces. If something isn't right, here's how returns work:​

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Eligibility:

• Returns must be unworn, unwashed, with original tags attached and in their original packaging.

• Accessories (grip socks, headbands, water bottles) and sale items are final sale and cannot be returned or exchanged.

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How to Start a Return:

• Email us at active@six13fitness.com with your order number.

• Once approved, you will receive instructions on where to send your return.

• Ship your items back within 7 days of approval.

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Refunds:

• Refunds are issued to the original payment method once we receive and inspect the return.

• Shipping fees are non-refundable.

• Please allow 5-10 business days for the refund to appear on your account.

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Exchanges:

• Exchanges are processed as a return + new order. Once your return is accepted, you can place a new order for the item you want.

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Return Shipping Costs:

• Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.